Privacy Policy

1. Introduction

This privacy policy is made by Ecomcp ("Ecomcpanel", "We", "Us") to inform “You” our “Customer”, "User", "Client" of how we process the personal information we collect. Your privacy is very important to us so we are committed to safeguarding your privacy; in this policy we explain how we will treat your personal information. By using our "platform", "services", "resources" you confirm that you have read and agreed to this policy, and you consent to our use of cookies in accordance with the terms of this policy.

2. Information We Collect

We only collect information about you that we use to provide our services to you and to communicate with you when necessary.

1. You provide us with basic account and profile information such as email address and password, your name, phone number, address, business or company name.
2. Activities and operations carried out on using our provided services, other device activities (such as cookie information, other device identifiers, and IP address).
3. Information from third parties and publicly available sources, which we may receive from those third parties or that you provide yourself. This may include payment service providers, merchants/brands, and advertising service providers.
4. Payment information which include credit card information; we DO NOT collect or store information as such.
5. Additional information you may provide to us which are generated in the course of the use of our services.

3. How We Use Information

The information we collect from you is what we use to provide our services, and to facilitate the operations our platform, namely:

1. Setting up and maintenance of your account.
2. Host your website (store or sales page) and/or domain registration.
3. Backup and restore operations.
4. Process bill payments and orders.
5. Send periodic emails of new products features and services that might interest you and improve your overall experience using our platform.
6. Complying with any legal obligation which may include verifying user identity information or requests from law enforcements.
7. Also to provide customer service and support.

4. Sharing Information

We share information about you with appropriate safeguards on your privacy and only when it is necessary. See below:

1. We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site. This includes vendors that help us provide our Services to you like payment providers that process your credit and debit card information, payment providers you use for your own ecommerce operations (like Paystack), fraud prevention services that allow us to analyze fraudulent payment transactions, cloud storage services, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, data escrow services that allow us to provide hosting and domain registration services.
2. We may disclose information about you in response to a subpoena, court order, any other legal and regulatory requirement or governmental request. Also, if you have a domain registered through us, we may share your information to comply with the Internet Corporation for Assigned Names and Numbers’ (ICANN) regulations, rules, or policies. For example, your information relating to your domain registration may be available in the WHOIS database.
3. We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties, or the public at large.
4. We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, like when you connected your site to a social media service
5. We DO NOT sell our users’ data as we are not a data broker, and we do not sell your personal information to data brokers, we do not also sell your information to other companies that want to spam you with marketing emails.

5. How Data is Collected

The data will be collected through forms and through the use of the services on our platform, with user acknowledgment and consent to the collection and usage of such data. The collected data is stored securely and will not be used for any purpose other than that which we have obtained your consent for.

6. Cookies

These are small data files saved on your device browsers to enable websites keep track of your user preferences while using and on re-visiting our site.

We use cookies to:

1. Authenticate and to verify your account also to automatically log you into your website from the same browser.
2. Understand and save important user preferences,
3. Track site traffic data for proper record keeping, ensuring better site experience in the future.
4. Third-Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
5. We might also use cookies for advertising purposes that we believe would relevant to your user experience.
6. You may choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (Eg: Google Chrome) settings. Be aware that turning off cookies might disrupt some services we offer.

7. Your Rights

You retain the rights to access, update, change or delete personal information under data protection laws in relation to your personal data. You can either do that from your dashboard or contact us directly. We will need to contact you to verify that you are the right person before we disclose or delete anything.

8. Your Customers’ Data

As regards personal information you may collect from your users or customers, you accept that you are the controller of such personal data and you will comply with the applicable legislation as regard the use of such data. Ecomcp may process such data on your behalf only but where necessary. If a customer makes any form of requests as to gaining access to or deletion of their personal data, you should first validate the identity of the requester.

9. Data Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks, and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Privacy Policy Changes

We at Ecomcp still reserve the right to make changes to our Privacy Policy from time to time. We encourage our users to frequently check this page for new changes. Such changes help us stay up to date with changes to our business and the most current laws. Yet when such changes occur, we may notify you by placing additional notice statement to our homepage or sending you a notification through email or your dashboard. Your further continuing use of our services thereafter will be subject to the update made.

11. Contact us

Don't hesitate to contact us if you have question(s), CLICK HERE.